Return and Refund Policy

Last updated: October 24, 2026

At FinToes, we want you to be satisfied with your purchase. If you have any questions or concerns about your order, please contact us at fintoes1@outlook.es.

1. Return Window

You may request a return within 30 calendar days of receiving your order, subject to applicable consumer protection laws. This voluntary return period does not limit any mandatory legal rights you may have.

2. Return Conditions

For voluntary returns due to a change of mind, products should be unused, in their original condition, and returned with their original packaging and accessories, where applicable and permitted by law.

This policy does not affect your statutory rights regarding defective, damaged, or incorrectly supplied products.

3. How to Request a Return

To request a return, email fintoes1@outlook.es and include:

• Your order number.

• The product you wish to return.

• The reason for the return.

• Photos or other evidence if the product is damaged, defective, or incorrect.

Please wait for our instructions before sending an item back.

4. Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or different from what you ordered, contact us at fintoes1@outlook.es. We may request photographs or additional information to assess the issue.

We will provide an appropriate remedy in accordance with applicable law, which may include a replacement, repair, refund, or another legally required solution.

5. Return Shipping Costs

For voluntary returns, customers may be responsible for return shipping costs where permitted by law and properly disclosed.

If a product is defective, damaged, incorrectly supplied, or covered by mandatory consumer protection rights, return costs and remedies will be handled in accordance with applicable law.

6. Refunds

Once a returned product has been received and assessed, we will notify you of the outcome.

Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider. Refunds required by law will be processed within the applicable legal deadlines.

Original shipping charges and other costs will be refunded where required by law.

7. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at fintoes1@outlook.es. We cannot guarantee cancellation once an order has entered processing or has been dispatched.

This does not affect any statutory cancellation or withdrawal rights that may apply.

8. Contact Information

FinToes
Website: https://fintoes.store
Email: fintoes1@outlook.es